Journal

UX Writing Challenge Day 5: App Recovery Message
Scenario: The user works in graphic design. While critiquing a design in a mobile app, their phone abruptly turns off. When they restart the phone, they reopen the app. Challenge: Write a message that the user will read immediately upon opening the app. What do they...

UX Writing Challenge Day 4: Subscription Service Promo
Scenario: A user is in their favorite supermarket. They open the supermarket’s app on their phone to see what’s on sale and are greeted by a promotion. Challenge: Write a promotional home screen for a subscription service that delivers groceries to the user...

UX Writing Challenge Day 3: Wrong Email
Day three of the UX writing challenge. Here we go. Scenario: The user entered the wrong email address to sign in to their account.Challenge: Tell the user to enter the right email. Error Message: 40 characters max UX Challenge Solution That email address isn't in our...

UX Writing Challenge Day 2: Busy Parent Sports App
Day two of the UX writing challenge slipped right into my inbox and I hit the grass running. Scenario: A user is a working parent, and a big sports fan, in the midst of their favorite sports season who can no longer attend games. Challenge: Write a promotional screen...

UX Writing Challenge Day 1: Airline Cancellation Message
Day one of the UX writing challenge kicks off today. I know it was coming, but getting the kickoff email was an exciting arrival. Let's dive right in. Scenario: A traveler is in an airport waiting for the last leg of a flight home when their flight gets abruptly...

UX Writing Challenge Intro
I've seen online challenges floating around before, and they range from design (logo, branding, illustration) to coding (wireframing in HTML & CSS, WordPress & PHP, etc.) I've never done one of them, but I decided to signup this week for a daily UX writing...

User Experience Design Through Conversational Writing
It's been close to three months since moving to Japan. My wife accepted a lecturer position at a university just outside of Tokyo, which had me shifting gears professionally and personally. The move transitioned me from an in-house designer at a SaaS company in the...