Journal

Scenario: The user works in graphic design. While critiquing a design in a mobile app, their phone abruptly turns off. When they restart the phone, they reopen the app. Challenge: Write a message that the user will read immediately upon opening the app. What do they...

Scenario: A user is in their favorite supermarket. They open the supermarket’s app on their phone to see what’s on sale and are greeted by a promotion. Challenge: Write a promotional home screen for a subscription service that delivers groceries to the user...

Day three of the UX writing challenge. Here we go. Scenario: The user entered the wrong email address to sign in to their account.Challenge: Tell the user to enter the right email. Error Message: 40 characters max UX Challenge Solution That email address isn't in our...

Day two of the UX writing challenge slipped right into my inbox and I hit the grass running. Scenario: A user is a working parent, and a big sports fan, in the midst of their favorite sports season who can no longer attend games. Challenge: Write a promotional screen...

Day one of the UX writing challenge kicks off today. I know it was coming, but getting the kickoff email was an exciting arrival. Let's dive right in. Scenario: A traveler is in an airport waiting for the last leg of a flight home when their flight gets abruptly...